You guys are awesome! I currently work for The Basement Guys, and it is by far the best work environment I've had the pleasure to work in. Very welcoming people!
Overall our experience with The Basement Guys was good. After the project was completed there were a couple problems that we ran into when we started using the new space and the company came out and took care of everything for no charge. We were disappointed with the quality of the shower that was installed, however the foreman on the job assured me that if it ever gave us problems, they would come out and fix it, no questions asked. Would recommend to others but encourage them to see and approve all bathroom fixtures before they are installed!
LOVED my experience with The Basement Guys! What I thought was going to be a long and confusing process turned out to be a completely quick and seamless experience. From my initial contact with the inspector to the finished product with the installation crew, everything was delightful. Everyone was very knowledgeable and professional. After having Rhino Carbon Fiber Wall Supports installed on my bowed walls, I no longer have to worry about the safety of my home. I highly recommend this company to anyone who is looking for quality work in a timely and efficient manner. Once again, thank you Basement Guys and I look forward to any future business with you.
Several of my neighbors recommended Basement guys. Strange thing but we have the same problems with our basements. These guys did everything they could and I think I will not worry about my safety and comfort any more. Well done, my friends!
Everyone I talk to in the office is always so professional, kind, and willing to do whatever it takes to answer my questions and be sure I am comfortable with every aspect of my service. The price was reasonable and considering the service, well worth it. I will use The Basement Guys for all my future foundation repairs.
Amazing guys to work with! They are professional, on time and amazing quality! I am very thankful to have been able to contract them to fix my basement. Thanks Basement Guys!
I'm a man and I have enough strength and power to remove a wall. That's what I'd been thinking before I started doing it. I decided to call somebody to help after I've hit my leg. My mind changed when I came back home from traumatology. At least, repairmen of Basement guys did what should be done.
Today, your production staff completed the work in my basement and I am very satisfied with the work and neatness of the project. It was very well done. Your staff explained the process each step of the way and always kept me informed on any decisions they were making. I very much appreciated the information they provided. All the work was completed to my satisfaction in the time allotted. Should I meet this same problem in the future, I know whom I'll call: The Basement Guys. Sincerely,
I just wanted to write and let you know how much we appreciate the job you did and the crew that did the job. The guys: Alex, Bob, and the rest, showed up on Monday morning at the time they said they would. They were in company vehicles, clean, smiling and polite. They answered my questions and listened to my suggestions happily. The work progressed at a steady pace and it was over before we expected; those guys are fast. Now, our basement is a valuable asset to our home; instead of a wet, muddy liability. Thank You! From the first phone call, until the final sign off, I never felt pressured to take on more than what was needed to get my basement dry. The inspector, Clint, was honest and easy to talk to; Jason was helpful and understanding, yet firm and confident. I can't say enough about my crew and foreman, they were great, hard working Americans that make me proud of this country. Thanks again, and we will be singing your commercial jingle for weeks, maybe years!
I wanted you to know that the crew of men you sent to our home to work on our basement was the hardest working group of men I have ever known. Not only did they work hard and efficiently, they were respectful of our home and us. Justin and his team is truly an asset to your organization. We are very pleased with the work done and the way that it has changed our basement. Give our sincere 'thank you' to Justin and hi team for a job well done. Sincerely,