Customer Service

Are you an existing customer that has already had your basement fixed and you need some help? The Basement Guys® are always here to help! Use our convenient contact form below to give us a description of the problems you are facing with your basement or crawlspace. Please provide as much information as possible for us to better service you including photos, a description, etc. If you wish to make an appointment with The Basement Guys®, mark one of the check boxes in the form. The Basement Guys® are on the job!

The Basement Guys® does not service after 3:00pm. The Basement Guys® service between 8:00am - 3:00pm, Monday-Friday.

Customer Service Form

First Name*
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Last Name*
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Zip Code*
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Please select category of your basement issue
Problem Description
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When Did We Service Your Basement?*
Upload Your Warranty/Paper Work With Us If Available

Photos of Basement Problem

Would You Like to Schedule an Appointment?
Referred Contact Number
Best Day of the Week to Contact You
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Recent projects

Our Work

Here are a few of many projects we have completed for our customers. We provide a professional service which includes consultation, free estimate, design, supply of materials and installation.

View Our Service Area

The Basement Guys® are the only full-service basement waterproofing, foundation repair and basement finishing company serving all of Ohio and the Pittsburgh, PA area.

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Featured Review

Average rating for The Basement Guys | Basement Waterproofing Columbus, OH | Home Page is 4.95 stars of 5 stars - based on 21 reviews
Basement Waterproofing in Columbus, OH
Several of my neighbors recommended Basement guys. Strange thing but we have the same problems with our basements. These guys did everything they could and I think I will not worry about my safety and comfort any more. Well done, my friends!
Bob Hulik - Columbus, OH 43221